Question 1

How can I book an appointment?

Accepted Answer

You can book your appointment online through our website or by calling us at 313-444-2614.

Question 2

What is your cancellation policy?

Accepted Answer

We require a minimum of 48 hours notice to cancel and 24 hours to reschedule your appointment without a fee. Late cancellations or no-shows may be subject to a $25 cancellation fee.

Question 3

Do you accept walk-ins?

Accepted Answer

We primarily operate by appointments, however, we may be able to accommodate walk-ins if time allows. It's always best to call ahead to check availability.

Question 4

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and cash. Other methods of payment include: PayPal, CashApp, and Zelle.

Question 5

Do you offer consultations?

Accepted Answer

We recommend booking a complimentary consultation for complex services or color changes. This allows us to discuss your desired look and ensure the best outcome.

Question 6

Can I bring a guest to my appointment?

Accepted Answer

Due to space limitations, we kindly ask that only the client receiving services be present for the appointment.

Question 7

Do you offer any services for chldren and/or teenagers?

Accepted Answer

Currently, we don't offer services for anyone under 18. This allows us to maintain a consistent experience for our adult clients who seek a specific atmosphere.

FAQ

Frequently asked questions